Privacy Policy


Last Updated : December 5, 2024 

This Privacy Policy describes the personal information that Quilt Health, Inc. (“Quilt Health,” “we,” or “us”) collects when you visit our website or interact with our business representatives (collectively, the “Services”). This Privacy Policy also describes how we use and share that information, the choices you have, and how you can contact us if you have questions or concerns.

Personal Information We Collect

Information you provide to us may include:

  • Contact details, such as your company’s name, your first and last name, email address, state, and phone number, if you choose to provide this information.

  • Communications that we exchange with you, including when you contact us with questions, feedback, or otherwise.

  • Marketing information, such as your preferences for receiving communications about our services, and details about how you engage with our communications.

Automatic data collection. We and our service providers may automatically log information about you, your computer or mobile device, and your interaction over time with our Services, such as:

  • Device data, such as your computer’s or mobile device’s operating system, manufacturer and model, browser type, IP address, unique identifiers, language settings, mobile device carrier, and general location information such as city, state or geographic area; and

  • Usage data, such as  pages or screens you viewed, how long you spent on a page, browsing history, and access times.

We may collect this information using cookies and other similar technologies. Cookies, which are text files that websites store on a visitor‘s device or in the browser for the purpose of helping you navigate between pages efficiently, remembering your preferences, enabling functionality, and helping us understand user activity and patterns.

Information we collect from third parties. We may maintain pages on third-party social media platforms. If you interact with us via these pages, we may receive your communications and other information about your interactions with us. Any information collected by the social media companies that maintain our pages is governed by the privacy policies of the providers and is not within our control.

How We Use Personal Information

We use your personal information for the following purposes:

To provide and improve the Services and respond to your inquiries. This includes:

  • Administering, hosting, and operating the Services;

  • Communicating with you and responding to any inquiries you may have; 

  • Analyzing your use of the Services to allow us to evaluate and improve the Services and its features; and

  • Creating aggregated, de-identified or anonymous statistics, which we may use for lawful business purposes, including for Services analytics and strategic planning.


Business promotion. We may use personal information to promote our business, including by sending information that may be relevant to you by email, mail, telephone, text message, and other means. We may also engage advertising partners, including third party advertising companies and social media companies, to advertise our services on social media platforms and other third-party websites and services. 

For compliance and protection, including to enforce any applicable terms and conditions, comply with legal obligations, defend against legal claims or disputes, protect the security and integrity of the Services, and identify and investigate fraudulent, harmful, unauthorized, unethical or illegal activity.

How We Share Personal Information

We may share your personal information with:

Service providers. Companies and individuals that provide services on our behalf or help us operate our Services or our business (such as hosting, information technology, support, email delivery, and website analytics services).

Professional advisors. Professional advisors, such as lawyers, auditors, bankers and insurers, where necessary in the course of the professional services that they render to us.

Advertising partners. We may share personal information with third-party advertising companies for the business promotion purposes described above.

Authorities and others. Law enforcement, government authorities, and private parties, as we believe in good faith to be necessary or appropriate.

Business transferees. Acquirers and other relevant participants in business transactions (or negotiations for such transactions) involving a corporate divestiture, merger, consolidation, acquisition, reorganization, sale or other disposition of all or any portion of the business or assets of, or equity interests in, us or our affiliates (including, in connection with a bankruptcy or similar proceedings).

Your Choices

Unsubscribe from marketing communications. You may opt out of our marketing-related communications by following the opt out or unsubscribe instructions contained in the marketing communication we send you. We may continue to send you administrative communications that are necessary for our relationship with you, such as relevant updates to our policies.

Online tracking opt-out. There are a number of ways to limit online tracking, which we have summarized below:

  • Blocking cookies in your browser. Most browsers let you remove or reject cookies, including cookies used for interest-based advertising. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. For more information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit www.allaboutcookies.org. 

  • Using privacy plug-ins or browsers. You can block our websites from setting cookies used for interest-based ads by using a browser with privacy features, like Brave, or installing browser plugins like Privacy Badger, Ghostery, or uBlock Origin, and configuring them to block third party cookies/trackers. You can also opt out of Google Analytics by downloading and installing the browser plug-in available at: https://tools.google.com/dlpage/gaoptout.  

Note that because these opt out mechanisms are specific to the device or browser on which they are exercised, you will need to opt out on every browser and device that you use.

Do Not Track. Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to "Do Not Track" or similar signals. To find out more about "Do Not Track," please visit http://www.allaboutdnt.com.

Data Security

We employ a number of technical, organizational and physical safeguards designed to protect the personal information we collect. However, no security measures are failsafe and we cannot guarantee the security of your personal information.

Data Retention

The length of time we retain personal information will be determined based upon the following criteria: the length of time your personal information remains relevant; the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations; any limitation periods within which claims might be made; any retention periods prescribed by law or recommended by regulators, professional bodies or associations; the type of contract we have with you, and our business interest in keeping such information as stated in this Privacy Policy.

Children

The Services are not intended for use by children. If we learn that we have collected personal information through our Services from a child under 13 without the consent of the child’s parent or guardian as required by law, we will delete it.

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on the Services.

How to Contact Us

You can reach us by email at contact@quilthealth.com



* * *